Late vs delayed.

Cutting from The Week.

To be fair to First Capital Connect and East Coast, they are pretty reliable. The snows in December and January threw a huge spanner in the works. Emergency timetable. Fewer trains. Fewer carriages.

Sometimes I think if they were more upfront with the reasons why they’re struggling – in very specific terms – we as commuters might be able to sympathise and see that running a rail service isn’t a walk in the park.

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